Policies and Guest Information
Important information for direct booking requests and stays at Hotel Sai Saran.
Cancellation and Refunds
Cancellation and refund terms depend on the selected room and booking dates. Please confirm the applicable terms with Hotel Sai Saran before submitting your booking request.
Booking Terms
A website booking is a reservation request until confirmed by the hotel. Rates, taxes, availability, occupancy limits, and payment requirements are confirmed before the reservation becomes final.
Guest Identification
Guests must provide valid government-issued identification at check-in. Contact the hotel before booking if you have questions about guest eligibility or required documents.
Privacy
Contact and booking information is used to respond to enquiries, process reservation requests, and provide hotel services. The hotel does not request payment card details through the public enquiry form.
Hotel Rules
Check-in, check-out, visitor, extra-bed, parking, and property rules may vary by booking. Guests should confirm special requirements directly with the hotel before arrival.